Terms of Use

Agreement to Terms

By accessing and using the Circuit Muse website (circuit-muse.com) or engaging with our services, you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree with any part of these terms, please do not use our website or services.

These terms constitute a legal agreement between you and Circuit Muse. Please read them carefully.

About Circuit Muse

Circuit Muse is a psychology and personal development practice operating in the United Kingdom. We provide individual sessions, development programmes, and workshops focused on psychological wellbeing and personal growth.

Our registered address is:
Circuit Muse, 42 Highbury Grove, London N5 2EA, United Kingdom

Use of Our Website

Acceptable Use

You may use our website for lawful purposes only. You agree not to use the website:

• In any way that violates applicable laws or regulations
• To transmit or distribute harmful, offensive, or unlawful content
• To attempt to gain unauthorised access to any part of the website or related systems
• To interfere with or disrupt the website's functionality or servers
• To collect or harvest information about other users without their consent
• To impersonate any person or entity or misrepresent your affiliation

Website Content

The content on our website is provided for general information purposes only. While we make reasonable efforts to ensure accuracy, we make no guarantees about the completeness, reliability, or suitability of the information for any particular purpose.

The information on this website does not constitute professional advice and should not be relied upon as a substitute for consultation with qualified professionals. If you require specific advice, please contact us directly or consult an appropriate professional.

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Circuit Muse or its content suppliers and is protected by UK and international copyright laws.

You may view, download, and print pages from the website for your personal, non-commercial use, subject to the following conditions:

• You must not modify the content in any way
• You must not use any content for commercial purposes without our express written permission
• You must retain all copyright and proprietary notices
• You must not reproduce, distribute, or create derivative works without permission

Service Terms

Engaging Our Services

When you engage our professional services, additional terms and agreements apply. These will be discussed and agreed upon before services commence and may include:

• Service agreements outlining the scope and nature of services
• Confidentiality agreements
• Payment terms and cancellation policies
• Professional boundaries and expectations

Not a Substitute for Medical Treatment

Our services are focused on personal development and psychological wellbeing. They are not a substitute for medical treatment, psychiatric care, or clinical psychotherapy.

If you are experiencing severe mental health difficulties, we recommend consulting with your GP or a qualified mental health professional. In emergencies, contact emergency services immediately.

Professional Boundaries

Our services are provided within professional boundaries and ethical guidelines. We maintain appropriate professional relationships with clients and do not engage in dual relationships that could compromise professional judgment or objectivity.

Booking and Cancellations

Booking Sessions

Sessions are provided by appointment only. When you book a session or programme, you are entering into an agreement to attend at the scheduled time and to pay the agreed fee.

Cancellation Policy

We understand that circumstances change. Our cancellation policy is as follows:

• Cancellations with 48 hours or more notice: No charge, session can be rescheduled
• Cancellations with less than 48 hours notice: 50% of session fee charged
• Missed appointments without notice: Full session fee charged

Exceptions may be made for genuine emergencies at our discretion.

Our Right to Cancel

We reserve the right to cancel or reschedule sessions in exceptional circumstances, such as practitioner illness or emergency. In such cases, we will notify you as soon as possible and offer alternative arrangements or a full refund if rescheduling is not suitable.

Payment Terms

Payment for services is required at the time of booking or as otherwise agreed in writing. We accept payment by bank transfer or other methods as specified.

All fees are in British Pounds (GBP) and include VAT where applicable.

If payment is not received as agreed, we reserve the right to suspend services until payment is made. Outstanding amounts may be pursued through appropriate channels if necessary.

Confidentiality

We maintain strict confidentiality regarding all client information in accordance with professional ethical standards and data protection law. Information shared during sessions will not be disclosed without your explicit consent, except:

• Where required by law or court order
• Where there is a serious risk of harm to you or others
• In anonymised form for professional supervision purposes
• With your written consent

For full details on how we handle your personal information, please see our Privacy Policy.

Limitation of Liability

Website Use

Your use of this website is at your own risk. The website is provided on an "as is" basis without warranties of any kind, either express or implied.

We do not warrant that:

• The website will be available uninterrupted or error-free
• Defects will be corrected
• The website or servers are free from viruses or other harmful components

Professional Services

While we provide our services with reasonable skill and care, we cannot guarantee specific outcomes. Personal development and psychological work is a collaborative process, and results depend on many factors including your engagement and circumstances.

To the fullest extent permitted by law, we exclude all liability for any loss or damage arising from your use of our website or services, except for:

• Death or personal injury caused by our negligence
• Fraud or fraudulent misrepresentation
• Any other liability that cannot be excluded by law

Third-Party Links

Our website may contain links to third-party websites for your convenience. We do not control or endorse these external sites and are not responsible for their content, privacy practices, or availability.

Accessing third-party links is at your own risk. We encourage you to review the terms and privacy policies of any external sites you visit.

Termination

We may terminate or suspend your access to our website or services immediately, without prior notice, if you breach these Terms of Use or engage in conduct we deem inappropriate or harmful.

You may terminate your use of our services at any time, subject to our cancellation policy and any outstanding financial obligations.

Changes to These Terms

We reserve the right to modify these Terms of Use at any time. We will indicate changes by updating the "Last updated" date at the top of this page.

Significant changes will be communicated through a notice on our website. Your continued use of the website or services after changes are made constitutes acceptance of the updated terms.

We encourage you to review these terms periodically to stay informed.

Governing Law and Jurisdiction

These Terms of Use are governed by the laws of England and Wales. Any disputes arising from these terms or your use of our website or services will be subject to the exclusive jurisdiction of the courts of England and Wales.

Severability

If any provision of these Terms of Use is found to be invalid or unenforceable by a court of competent jurisdiction, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

Entire Agreement

These Terms of Use, together with our Privacy Policy and any service-specific agreements, constitute the entire agreement between you and Circuit Muse regarding use of our website and services.

Complaints Procedure

If you have a complaint about our services or website, please contact us in writing at [email protected]. We take all complaints seriously and will investigate and respond promptly.

Our complaints procedure includes:

• Acknowledgment of your complaint within 5 working days
• Investigation of the matter
• A written response within 28 days outlining our findings and any action taken

If you remain unsatisfied with our response, you may have the right to escalate your complaint to relevant professional bodies or regulatory authorities.

Contact Information

If you have questions about these Terms of Use or wish to discuss any aspect of our services, please contact us:

Email: [email protected]
Address: Circuit Muse, 42 Highbury Grove, London N5 2EA, United Kingdom

Professional Memberships

Our practitioners maintain membership with relevant professional bodies and adhere to their codes of ethics and practice. Details of individual memberships and professional registrations are available upon request.

Acknowledgment

By using our website or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.